Second Mile Service as the Standard

October 03, 2019

With a foundation of mission alignment, targeted processes, intentional listening, and ongoing reinforcement and celebration, we are more likely to withstand the inevitable storms of business and keep customers delighted and loyal to our companies.

devteam | Customer Service

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Serving our customers well is the responsibility of our entire company.

We likely share the desire to serve our customers well, but we may not be cultivating our teams to achieve our vision. A service-centric culture requires a leader's intentional development of both people and processes.

Companies are pouring resources into building strong customer experiences, but we have created a FREE resource to help your company serve others with the "second-mile” standard we are called to.

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Resource Snapshot:

• The 5 Cs for creating a customer-driven team • How to model servant leadership • 5 strategies to surprise and delight customers • Case studies from best-in-class companies • Two takeaway tools to share with your teams[/vc_column_text][vc_btn title="Download E-book" shape="square" color="chino" i_align="right" i_icon_fontawesome="fa fa-arrow-down" add_icon="true" link="url:%23footer-form|||" css=".vc_custom_1551732275517{background-color: #c6aa76 !important;}"][/vc_column][/vc_row][vc_row disable_element="yes"][vc_column width="1/2"][vc_column_text]
In this ebook, C12 unpacks how to:
How likely are your customers to recommend your business? Since consumers are 4x more likely to buy after receiving a referral, the most cost-effective way to generate new business is to leverage the customers we already have.[/vc_column_text][/vc_column][vc_column width="1/2"][vc_column_text]
In this e-book, C12 unpacks how to:
How likely are your customers to recommend your business? Since consumers are 4x more likely to buy after receiving a referral, the most cost-effective way to generate new business is to leverage the customers we already have[/vc_column_text][/vc_column][/vc_row][vc_row disable_element="yes"][vc_column][vc_column_text]Looking for creative ways to incorporate ministry into your business? Download this e-book with 102 ways to minister to employees, vendors, and clients in alignment with your marketing strategy.[/vc_column_text][/vc_column][/vc_row]