The ROI of a Company Chaplain

Money, Spiritual Growth

As good as your invention, process, design, logo, distribution channel, capital equipment, fleet of vehicles and other generally accepted accounting assets are, not one of them is as valuable as your employees. Unfortunately, employees’ problems don’t go away when they walk into work. Issues stemming from marital problems, stress, and depression impact your employee’s ability to perform on the job. Consider this:

  • $6 billion is lost by American businesses due to decreased productivity stemming from marriage and relationship difficulties.
  • Divorce can disrupt the productivity of an individual worker for as long as three years.
  • Stress-related issues cost Corporate America $300 billion annually.

The reality is, the stresses that exist outside of work, directly and negatively impact the employee at work. While many potential solutions exist, one solution growing in popularity due to the high return on investment, is adding a Chaplain to the workplace. However, the idea of a Chaplain at work makes many people nervous. Here are four common misconceptions about chaplains in the work place.

We are a multi-cultural, diverse workforce

That’s good! the common denominator is they are all people, and everyone has crises in their lives related to family, parenting, finances, stress, job-related problems, care of aging parents, cancer, death, and grief. These are not atheist, Muslim, Hindu, or Christian problems. These are people problems. Chaplains are responsible for providing care; not to force a religion on to others who may disagree.

We Take Care of Our Own People

Yes, you should; but you are the boss or a co-worker, and geographically, time, and educationally constrained. You cannot provide the level of care a Chaplain Care Team will. It is not an either/or proposition, but a both/and. Chaplains extend, enhance, and broaden the level of care of company leaders to their employees and families 24/7, nationwide.

We already have an EAP

Great, most companies do. However the national average usage rate is about 5%, and usage occurs around a crisis. A personalized and proactive Care Team helps employees find help, hope, and resources to prevent many problems from turning into crises. Chaplains have prevented suicides, lawsuits, employees walking off the job, workplace violence and a host of other crisis type events. In addition, an EAP will not provide any Biblical or spiritual help, share the Gospel, lead people to Christ or connect people to a local church.

It’s an Unnecessary Cost

Consider the amount of time, energy, and money it takes to cover for a sick employee, hire someone new, or improve overall team morale due to the stresses employees bring into the workplace.  Bringing in a Chaplain Care Team is an upfront investment in your people, and investments in people will never come back void.

To learn more about how a Chaplain Care Team can help improve your business, download our free eBook. In this eBook, you will learn the benefits of a Chaplain, what a Chaplain does and does not do, how to hire a Chaplain, and other best practices on how to use a Chaplain in the workplace.



  • Kevin Miller Bio

    With over a decade of experience in marketing leadership, brand management, and business development, Kevin has helped numerous companies refine and implement plans to create exponential growth.

    Prior to joining C12, Kevin led a successful Florida-based brand strategy consulting business focused on growing small and medium-sized businesses. Entrepreneurial in spirit, Kevin also has a diverse background in launching start-ups as well as helping struggling or stagnant businesses develop a new course of action. His experience incorporates knowledge from multiple industries including textile manufacturing and design, medicine, real estate, technology, web development, and the creative arts.

    After attending the University of Central Florida where he studied Music Performance, Kevin became involved in worship arts and youth ministries, serving for several years in various leadership roles. He and his wife Beth, an elementary school administrator, have been married since 2000. Together with two sons Kyle and Kamden, they enjoy a wide variety of outdoor activities including hiking, hunting, fishing, and backpacking.

  • Troy Blackmon Bio

    Troy came to The C12 Group in 2008, with a diverse background in executive leadership, sales development, team building, and operations. Through his role as VP of Field Operations, he is committed to serve, equip and encourage CEOs and business owners to lead thriving companies that honor the Lord and serve people.

    During his tenure at Chick-fil-A, Inc. Troy learned that business excellence and glorifying God in the marketplace go hand in hand. Troy managed a P&L of $35+ million in revenue and coached business owners in operational excellence and improving financial results.

    In addition, Troy has been involved in leading small group ministry, including planting a church in Seattle, WA. Troy was formerly Partner at OneAccord, a management-consulting firm focused on accelerating revenue for mid-market companies. While at OneAccord, Troy was privileged to work with numerous technology companies in senior leadership positions, managing sales, marketing, and business development activities. Troy most recently served as the President of a technology private equity group, where he led the management teams of 4 portfolio businesses.

    Troy is married to his high school sweetheart, Shanna, and has been blessed with 4 children. He enjoys golf, cycling, and mountain biking with his family.

  • Mike Sharrow Bio

    Mike joined C12 as a member in 2010 while serving as an executive pastor for a large church in Texas and owner of a healthcare strategy consulting group.  Prior to that, he had served in a variety of leadership roles in both operations and sales corporately for the Walgreen Company, financial services as well as strategic development work with Health by Design.  In 2011 he exited his commitments to join the local C12 practice in San Antonio as an associate chair serving CEOs across that market.  In 2013 he and a partner acquired the greater Central Texas region and stewarded it as it grew to a team of 8 full-time chairmen serving nearly 150 leaders.  Mike is passionate about collaboration, strategic planning, Gospel initiatives and BHAG endeavors.

    With a background spanning Fortune 50 corporate settings, startups, non-profit and local church, Mike has been discipled into an integrated life perspective around the calling all believers share to be disciple-making disciples and ambassadors of Christ across all vocations and contexts.  It was in 2005 when God revealed to Mike the perils of a “sacred versus secular” duality in life and since then he’s been on the adventure of living one life in Christ, with work as worship, business as ministry and life as mission.

    Mike grew up in Alaska, graduated from Trinity International University and the Loyola Graduate School of Business.  He married his bijou of an Iowa farmers daughter, Jacqui, in 2002 and they have 2 girls, Elayna and Sophia.