Mercy in the Workplace

option_2.jpgAn employee was caught stealing. A supplier has grossly over-promised to gain our business. A customer is late paying their bill, again.

In today’s profit-driven marketplace, do mercy, compassion, kindness, and forgiveness have a place in business?

For the Christian business leader, and as sons and daughters of God, we are called to be actively compassionate in the same way God is. “Therefore be merciful, just as your Father is merciful.” (Luke 6:36)

Consider applying a filter of mercy and compassion and watch as leading like Jesus could dramatically improve your workplace environment—and the bottom-line.  

Mercy allows business leaders to proactively drive topline growth while staying true to their spiritual compass.  How productively we employ the resources and opportunities God places in our hands can ultimately impact our future performance.

Mercy removes control. When we delegate important tasks to employees, it allows our team to grow, learn and ultimately feel invaluable to the business.  The quality, loyalty and performance of our people determines the success of our companies.

Mercy creates an atmosphere of forgiveness and trust. Terminating an employee caught stealing or cutting ties with a supplier who under-delivered may seem logical. However, in the end, creating an environment where people can admit a mistake and ask for forgiveness, can solidify lasting, fruitful business relationships.

Mercy offers a listening-ear and quiet sympathy when team members need to openly share a concern or problem. When we do not judge, demonstrate kindness and compassion, others will notice. Teamwork and job performance will soar.

As Christian business executives, each day we are confronted with tough situations that challenge our ability to lead with mercy.

Each month, C12 members focus on ways to lead their business like Jesus. They are intentional about ministry, personal growth, and leading with an eternal perspective. Thousands of C12 members attest to merciful leadership fueling their company’s healthy bottom-line, improved employee morale and engagement, increased productivity and even customer satisfaction.  

“For I know the plans I have for you declares the Lord; plans to prosper you and not to harm you, plans to give you hope and a future.” Jeremiah 29:11


Share Your Ideas

Have you recently been confronted with a situation that you handled with mercy? Share your story with a message on The C12 Group Facebook page.



  • Kevin Miller Bio

    With over a decade of experience in marketing leadership, brand management, and business development, Kevin has helped numerous companies refine and implement plans to create exponential growth.

    Prior to joining C12, Kevin led a successful Florida-based brand strategy consulting business focused on growing small and medium-sized businesses. Entrepreneurial in spirit, Kevin also has a diverse background in launching start-ups as well as helping struggling or stagnant businesses develop a new course of action. His experience incorporates knowledge from multiple industries including textile manufacturing and design, medicine, real estate, technology, web development, and the creative arts.

    After attending the University of Central Florida where he studied Music Performance, Kevin became involved in worship arts and youth ministries, serving for several years in various leadership roles. He and his wife Beth, an elementary school administrator, have been married since 2000. Together with two sons Kyle and Kamden, they enjoy a wide variety of outdoor activities including hiking, hunting, fishing, and backpacking.

  • Troy Blackmon Bio

    Troy came to The C12 Group in 2008, with a diverse background in executive leadership, sales development, team building, and operations. Through his role as VP of Field Operations, he is committed to serve, equip and encourage CEOs and business owners to lead thriving companies that honor the Lord and serve people.

    During his tenure at Chick-fil-A, Inc. Troy learned that business excellence and glorifying God in the marketplace go hand in hand. Troy managed a P&L of $35+ million in revenue and coached business owners in operational excellence and improving financial results.

    In addition, Troy has been involved in leading small group ministry, including planting a church in Seattle, WA. Troy was formerly Partner at OneAccord, a management-consulting firm focused on accelerating revenue for mid-market companies. While at OneAccord, Troy was privileged to work with numerous technology companies in senior leadership positions, managing sales, marketing, and business development activities. Troy most recently served as the President of a technology private equity group, where he led the management teams of 4 portfolio businesses.

    Troy is married to his high school sweetheart, Shanna, and has been blessed with 4 children. He enjoys golf, cycling, and mountain biking with his family.

  • Mike Sharrow Bio

    Mike joined C12 as a member in 2010 while serving as an executive pastor for a large church in Texas and owner of a healthcare strategy consulting group.  Prior to that, he had served in a variety of leadership roles in both operations and sales corporately for the Walgreen Company, financial services as well as strategic development work with Health by Design.  In 2011 he exited his commitments to join the local C12 practice in San Antonio as an associate chair serving CEOs across that market.  In 2013 he and a partner acquired the greater Central Texas region and stewarded it as it grew to a team of 8 full-time chairmen serving nearly 150 leaders.  Mike is passionate about collaboration, strategic planning, Gospel initiatives and BHAG endeavors.

    With a background spanning Fortune 50 corporate settings, startups, non-profit and local church, Mike has been discipled into an integrated life perspective around the calling all believers share to be disciple-making disciples and ambassadors of Christ across all vocations and contexts.  It was in 2005 when God revealed to Mike the perils of a “sacred versus secular” duality in life and since then he’s been on the adventure of living one life in Christ, with work as worship, business as ministry and life as mission.

    Mike grew up in Alaska, graduated from Trinity International University and the Loyola Graduate School of Business.  He married his bijou of an Iowa farmers daughter, Jacqui, in 2002 and they have 2 girls, Elayna and Sophia.