Converting Customer Loyalty to Exponential Growth
July 30, 2018
How likely are your customers to recommend your business? Since consumers are 4x more likely to buy after receiving a referral, the most cost-effective way to generate new business is to leverage the customers we already have. Referrals can also represent one of the most rewarding avenues for fueling growth as excellently-served customers entrust the needs of their closest friends and family to the care of your business. However, many companies tend to overlook the opportunity to capitalize on customer loyalty.
In this ebook, C12 unpacks how to:
- Generate highly-satisfied customers
- Track a key metric
- Apply Biblical wisdom
- Implement practical solutions